The world's most
cost-effective comprehensive CRM, with many features available free of
charge and without any limits.
Tác vụ và dự án
Professional project
management platform along with Kanban, Gantt charts, time tracking,
workload planning, customer management and invoicing.
Truyền thông
Get things done faster by
using flexible collaboration tools that adopt for the needs of your
entire company as well as departments or individual employees.
Website
Build high-converting
landing pages that drive more leads and customers to your CRM.
Online store
Create full-featured online
store and start selling in minutes.
Trung tâm liên hệ
Multichannel contact center
that combines live chat, email, telephony, social networks and
messengers right inside your CRM.
Administration
Get complete control over
your data, access right settings and extended security on commercial
Bitrix24 plans.
Tự động hóa tiếp thị
Run marketing campaigns,
send bulk emails and create customer segments right from your Bitrix24
CRM.
Sales Intelligence
Get complete transparency
for your customer acquisition costs, marketing ROI and most effective
advertising sources.
Trung tâm Bán hàng
Chat-enabled sales complete
with mobile payment processing.
Support
Real-time support via live
chat for all commercial Bitrix24 plan administrators with average
response time under 2 minutes. Plenty of self-help materials are
available for all users.
None
Basic
Advanced
Pro
Tính năng
Hiển thị chênh lệch
Free
Free
Special Plans
CRM+
Project+
Business Plans
Standard
Professional
CRM
Basic
Unlimited leads
Unlimited deals
Unlimited contacts
Unlimited companies
Quotes
Invoices
Product catalog
Kanban view
Simple and classic
CRM mode (leads/no leads)
Custom
stages/statuses
Timeline
Convert lead to
contact, company, deal
Convert deal to
quote and invoice
Client profile
Recycle bin
Observers inside
deals
Chat inside CRM
Professional sales
team
CRM access rights
Pipelines
1
10
1
10
Không giới hạn
Tunnels
Sales Center (beta)
Recurring deals
Recurring invoices
Required fields by
stage
Document generator
Document generator
access rights
Template file size
2 Mb
2 Mb
2 Mb
2 Mb
2 Mb
Emails from CRM
1 000/thứ hai
1 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Convert quote to
deal and invoice
Restore from
recycle bin
CRM access log
Change history
Automatic dialer
Resource booking
for appointment scheduling in CRM
6
24
6
24
Google map in CRM
100
100
Remove "Powered by
Bitrix24" in forms
Remove "Powered by
Bitrix24" in live chat
Analytics and
reports
Sales plan
CRM analytics
Max number of
leads, deals, contacts or companies included in CRM analytics reports
100 000
100 000
100 000
100 000
Sales and marketing
automation
Rules/triggers in
leads and deals
5
5
Webhooks for
rules/triggers
Edit rules/triggers
in business process designer
Business process
automation in CRM
Data import/export
and integrations
Import via.csv
Migrate from other
CRM
Import contacts
from vCard, Gmail, Outlook, Yahoo! Mail
Export contacts to
CSV, Excel, Outlook
Card scanner
12
100 tháng
12
100 tháng
Không giới hạn
Searchable in CRM
with filters (max number)
Leads
10 000
100 000
100 000
200 000
Không giới hạn
Deals
10 000
100 000
100 000
200 000
Không giới hạn
Contacts
10 000
100 000
100 000
200 000
Không giới hạn
Companies
10 000
100 000
100 000
200 000
Không giới hạn
CRM marketing
Bulk email
35 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Bulk SMS
Voice broadcasting
Bulk messaging
(Contact center)
Retargeting in ad
networks
Sales generator
Rest API
Sales intelligence
Max number of
leads, deals, contacts or companies included in Sales Intelligence
reports
100 000
100 000
Call tracking
Online sources
Offline sources
Report builder
Contact center
Built-in telephony
SIP connector for
third-party telephony integrations
Email copy storage
Social networks and
messengers
CRM form
Call back widget
Live chat
Website widget
Call tracking
RestAPI
Open channel
settings
Channels
1
Không giới hạn
1
Không giới hạn
Không giới hạn
Workhour settings
Request contact
information
Personal data
processing warning
Route chat to all
distribution mode
Client conversation
rating
Supervisor
conversation rating
Canned replies
Conversation
transfer between employees
Conversation
transfer between channels
Rule based queueing
and routing
Automated replies
Analytics reports
for channels
Channel statistics
Export data to
Excel
Channel access
rights
Email settings
Connect external
email
Inboxes per user
5
5
10
Shared inboxes
Không giới hạn
Không giới hạn
Không giới hạn
Outbound emails
35 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Initial email
synchronization and storage limit
30ngày
30ngày
90ngày
Integration with
tasks
Integration with
CRM
Telephony settings
Display own number
in caller ID
PBX integration via
Rest API
PBX integration via
SIP connector
Unlimited
incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and
greetings
Call to all
distribution mode
Missed call
forwarding
Call intercept
Match number to
source (CRM)
Export call details
to Excel
VoIP phone
intercept
Automatic dialer
Call quality
evaluation
IVR (voice menu)
2 cấp độ
2 cấp độ
Không giới hạn
Call recording
100
Không giới hạn
100
Không giới hạn
Không giới hạn
Queue groups
1
Không giới hạn
1
Không giới hạn
Không giới hạn
Queue group size
3
Không giới hạn
3
Không giới hạn
Không giới hạn
Automatic call
transcription
$
$
$
$
$
Telephony access
rights
Call tracking
settings
Sites
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Visitors
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Phone numbers
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Tasks and projects
Basic
Tasks and projects
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Planner
Subtasks
Check lists
Reminders
Recycle bin
Integration with
CRM, workflows, calendar and drive