The world's most
cost-effective comprehensive CRM, with many features available free of
charge and without any limits.
Tác vụ và dự án
Professional project
management platform along with Kanban, Gantt charts, time tracking,
workload planning, customer management and invoicing.
Truyền thông
Get things done faster by
using flexible collaboration tools that adopt for the needs of your
entire company as well as departments or individual employees.
Website
Build high-converting
landing pages that drive more leads and customers to your CRM.
Online store
Create full-featured online
store and start selling in minutes.
Trung tâm liên hệ
Multichannel contact center
that combines live chat, email, telephony, social networks and
messengers right inside your CRM.
Administration
Get complete control over
your data, access right settings and extended security on commercial
Bitrix24 plans.
Tự động hóa tiếp thị
Run marketing campaigns,
send bulk emails and create customer segments right from your Bitrix24
CRM.
Sales Intelligence
Get complete transparency
for your customer acquisition costs, marketing ROI and most effective
advertising sources.
Trung tâm Bán hàng
Chat-enabled sales complete
with mobile payment processing.
Support
Real-time support via live
chat for all commercial Bitrix24 plan administrators with average
response time under 2 minutes. Plenty of self-help materials are
available for all users.
None
Basic
Advanced
Pro
Tính năng
Hiển thị chênh lệch
Free
Free
Special Plans
CRM+
Project+
Business Plans
Standard
Professional
CRM
Basic
Unlimited leads
Unlimited deals
Unlimited contacts
Unlimited companies
Quotes
Invoices
Product catalog
Kanban view
Simple and classic
CRM mode (leads/no leads)
Custom
stages/statuses
Timeline
Convert lead to
contact, company, deal
Convert deal to
quote and invoice
Client profile
Recycle bin
Observers inside
deals
Chat inside CRM
Professional sales
team
CRM access rights
Pipelines
1
10
1
10
Không giới hạn
Tunnels
Sales Center (beta)
Recurring deals
Recurring invoices
Required fields by
stage
Document generator
Document generator
access rights
Template file size
2 Mb
2 Mb
2 Mb
2 Mb
2 Mb
Emails from CRM
1 000/thứ hai
1 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Convert quote to
deal and invoice
Restore from
recycle bin
CRM access log
Change history
Automatic dialer
Resource booking
for appointment scheduling in CRM
6
24
6
24
Google map in CRM
100
100
Remove "Powered by
Bitrix24" in forms
Remove "Powered by
Bitrix24" in live chat
Analytics and
reports
Sales plan
CRM analytics
Max number of
leads, deals, contacts or companies included in CRM analytics reports
100 000
100 000
100 000
100 000
Sales and marketing
automation
Rules/triggers in
leads and deals
5
5
Webhooks for
rules/triggers
Edit rules/triggers
in business process designer
Business process
automation in CRM
Data import/export
and integrations
Import via.csv
Migrate from other
CRM
Import contacts
from vCard, Gmail, Outlook, Yahoo! Mail
Export contacts to
CSV, Excel, Outlook
Card scanner
12
100 tháng
12
100 tháng
Không giới hạn
Searchable in CRM
with filters (max number)
Leads
10 000
100 000
100 000
200 000
Không giới hạn
Deals
10 000
100 000
100 000
200 000
Không giới hạn
Contacts
10 000
100 000
100 000
200 000
Không giới hạn
Companies
10 000
100 000
100 000
200 000
Không giới hạn
CRM marketing
Bulk email
35 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Bulk SMS
Voice broadcasting
Bulk messaging
(Contact center)
Retargeting in ad
networks
Sales generator
Rest API
Sales intelligence
Max number of
leads, deals, contacts or companies included in Sales Intelligence
reports
100 000
100 000
Call tracking
Online sources
Offline sources
Report builder
Contact center
Built-in telephony
SIP connector for
third-party telephony integrations
Email copy storage
Social networks and
messengers
CRM form
Call back widget
Live chat
Website widget
Call tracking
RestAPI
Open channel
settings
Channels
1
Không giới hạn
1
Không giới hạn
Không giới hạn
Workhour settings
Request contact
information
Personal data
processing warning
Route chat to all
distribution mode
Client conversation
rating
Supervisor
conversation rating
Canned replies
Conversation
transfer between employees
Conversation
transfer between channels
Rule based queueing
and routing
Automated replies
Analytics reports
for channels
Channel statistics
Export data to
Excel
Channel access
rights
Email settings
Connect external
email
Inboxes per user
5
5
10
Shared inboxes
Không giới hạn
Không giới hạn
Không giới hạn
Outbound emails
35 000/thứ hai
50 000/thứ hai
1 000 000/thứ hai
Initial email
synchronization and storage limit
30ngày
30ngày
90ngày
Integration with
tasks
Integration with
CRM
Telephony settings
Display own number
in caller ID
PBX integration via
Rest API
PBX integration via
SIP connector
Unlimited
incoming/outbound lines
Call routing
Call transfer
VoIP phone sets
Internal extensions
Workhour settings
Voicemail and
greetings
Call to all
distribution mode
Missed call
forwarding
Call intercept
Match number to
source (CRM)
Export call details
to Excel
VoIP phone
intercept
Automatic dialer
Call quality
evaluation
IVR (voice menu)
2 cấp độ
2 cấp độ
Không giới hạn
Call recording
100
Không giới hạn
100
Không giới hạn
Không giới hạn
Queue groups
1
Không giới hạn
1
Không giới hạn
Không giới hạn
Queue group size
3
Không giới hạn
3
Không giới hạn
Không giới hạn
Automatic call
transcription
$
$
$
$
$
Telephony access
rights
Call tracking
settings
Sites
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Visitors
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Phone numbers
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Tasks and projects
Basic
Tasks and projects
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Planner
Subtasks
Check lists
Reminders
Recycle bin
Integration with
CRM, workflows, calendar and drive
Email to task
Task to email
Mobile tasks for
iOS and Android
Project management
Project Kanban
Project owner
Project start/end
dates
Gantt
Task time tracking
Skip weekends and
holidays when planning
Collaboration
Observers and
participants
Delegating
Rate task
Task control
Supervisor view
Custom fields
Workgroup/project
access rights
Task dependencies
5
Business automation
Task templates and
recurring tasks
Templates with
subtasks
Task automation
(rules and triggers)
Analytics reports
Efficiency KPI
Report builder
Searchable in tasks
with filters (max number)
Tasks
5 000
100 000
100 000
200 000
Không giới hạn
Extra
Restore from
recycle bin
Sites and landing
pages
Sites
1
10
1
10
Không giới hạn
Web pages
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Use own domain
Site templates
Copy web pages
Google Analytics
Google Maps
CRM forms
Website live chat
Call back widget
Remove "Powered by
Bitrix24" branding
Site builder access
rights
Sales intelligence
Insert HTML or JS
Dynamic blocks
Site transfer
Online store (beta)
Stores
1
1
1
10
Không giới hạn
Orders
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Products
100
3 000
100
3 000
Không giới hạn
Revenue
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Transaction
processing
0%
0%
0%
0%
0%
Access Rights
SKU
Variable prices
Discount templates
Discount builder
Coupons
Cumulative
discounts
Automation rules
Payment processing
Fixed shipping cost
Shipping costs
calculator
Stock management
Inventory
management (documents)
Communications
Apply background to
all
Apply menu to all
Custom invitation
text
Activity stream
Video announcement
Post view indicator
Email to post
Announcements
Polls
Appreciation badges
Chat
Chat, audio and
video calls
Group chats
(public/private)
Drive
Online storage
5 GB
50 GB
50 GB
100 GB
Không giới hạn
Personal/Group
Drive
Company Drive
File
synchronization
One Drive, Google
Drive, Dropbox, Box integration
Online editing via
GoogleDocs, MS Office Online
Local editing (MS
Office, OpenOffice, LibreOffice)
In text search
Public file sharing
Public folder
sharing
Recycle bin
File access rights
Folder access
rights
Enable versioning
Unused files
version storage
0
30 ngày
30 ngày
30 ngày
180 ngày
Version storage for
files used in tasks, activity stream or calendars
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Không giới hạn
Video file
conversion size limit
300 Mb
1 GB
1 GB
1 GB
1 GB
Document lock
Documents
Online editing via
GoogleDocs, MS Office Online
Local editing (MS
Office, OpenOffice, LibreOffice)
Built-in file
viewer
Calendar
Event planner
Calendar sync
Meeting room
Meeting room list
Workgroups
Public/private
workgroups
Projects
Workgroups/projects
with external users (extranet)
HRMS
Absence management
Worktime tracking
(clock-in/clock-out)
Work reports
Meetings and
briefings
Company structure
Employee directory
Export employee
list to Excel
Employee list
synchronization with Outlook, CardDAV
Workflow and
business process automation
Activity stream
workflows
Business process
designer
Records management
Administration
Account
administrators
1
5
2
5
Không giới hạn
Two factor
authorization (OTP)
Restrict access by
IP address
Restrict public
file sharing
Use own logo
Rename account
Backup restore
Restore OTP access
Account transfer to
another zone
Custom account URL
with own domain name
Ủy quyền để đăng nhập vào Bitrix24 của
công ty bạn.